Customer feedback
Customer feedback is hudely important to engage|ats and we use regular customer surveys to achieve this. They help us at engage|ats to understand your needs, improve customer satisfaction, identify areas of improvement and allow us to benchmark your success year on year. Our clients appreciate having this opportunity to provide us with feedback and it helps us identify features and functionality for our product roadmap.
We always want to know what you think
Every year we run multiple surveys because we really value honest feedback from our clients.
Whether that is feedback on training, implementations or our product, we are always eager to understand what we are doing well and where we can improve. We also love to understand what is important to our clients and how we can help support them with their challenges.
Feedback also gives us the opportunity to collaborate with our clients on new developments and functionality.
Tip: We also welcome client feedback at anytime – all suggestions are welcome!
Need some help?
If you are keen to get feedback from your employees, but struggle to encourage engagement with your comms, let us know. Our team of experts can help in the following areas:
- Employer comms
- Employer branding
- Websites
- Marketing campaigns
- Audience research
- Creative services
- Copywriting
Getting Started
Setting up engage|ats is simple and quick, we can even help you: